Refund policy

We guarantee all of our products 100%. If you are not satisfied, please email info@originalmightybites.com and we’ll happily issue you a full refund (minus shipping charges) for your first order. Our return policy lasts 30 days. If more than 30 days have gone by since your first purchase, we unfortunately will not be able to offer you a refund.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please take pictures of the item(s) and send to: info@originalmightybites.com

Gift Cards and Gift Certificates are non-returnable and non-refundable and have no cash value.

To complete your return, we do require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Refunds are limited to one purchase per customer and will only be honored for your first order. 

Refunds

Once your return request is received, we will send you an email to notify you that we have received your return request. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@originalmightybites.com.

Sale items

Sale items will be refunded at the sale price or the price paid, whichever is lower.

Damaged or Defective

We will happily replace or refund an item if it arrives damaged or defective. If you need to replace it for the same item or would like a refund, send us an email at info@originalmightybites.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Refund Policy Abuse

If we have reason to believe that a customer is attempting to abuse our return policy, and/or is not acting in good faith, we reserve the right to refuse a refund or other elements of the Return Policy expressed in this document.

Subject to Change

Mighty Bites reserves the right to modify the Return Policy at any time. All customers are entitled to the Return Policy as of date of purchase, not date of return.